You have the right to return any/all products you have purchased directly from our website within 30 days of receiving the item. 

The product(s) must be unused – in its original packaging with labels and protective stickers intact - and still in the same new condition as when the watch was received.

Products purchased directly from our website must be returned to our warehouse for a return and full refund to be made; product(s) cannot be returned in a local retail store.

Kindly note that you may be subject for the shipping expenses in returning this package to us.

Wainer does not take responsibility for any items lost during the return shipping. 

Before sending the product for a return, you should send your return reason by e-mail to with your information.

Please complete the return form. After the form reaches us, we will contact you as soon as possible.


+90 (850) 420 14 14
Monday to Friday, from 9:00 a.m. to 6:00 p.m. (UTC +2)